![]() ![]() “From my perspective as a funeral director, funeral service educator and lawyer, this program proved to be invaluable and well-worth the investment,” said Mark T. With cremation litigation on the rise, it is critical that you understand the steps you need to take to protect your firm from the moment a family walks in your front door until you deliver the cremated remains to the family – that’s true whether you own a crematory or use a third-party.” “The mistakes I have seen have caused heartache for families and severely damaged the reputation of businesses. ![]() “During my career, I’ve been called on numerous times to testify as an expert witness in cremation litigation cases,” said Mike Nicodemus, NFDA vice president of cremation services. The program meets or exceeds the criteria in most states requiring certification and has been approved for CE by the Academy of Professional Funeral Service Practice. I also left knowing the steps that I needed to take to ensure that my families and my firm were protected.”Īs the trusted leader in funeral service, NFDA set the bar high with a critical cremation certification program that not only emphasizes professional excellence, but also the important role ethics plays in serving families.ĭeveloped for funeral homes that offer cremation services, the NFDA CCO Program covers ethics, crematory operations, safety and compliance, liability issues, customer service, and more. After I earned my certification, I felt better equipped to serve those families because I gained an in-depth understanding of the cremation process. “More and more families are choosing cremation as a form of disposition and, as funeral directors, we must be fully prepared to serve them. “Congratulations to the funeral professionals who have earned their CCO designation during the second half of 2014,” said NFDA President Robert C. A total of 672 people have been certified since the launch of the NFDA CCO program in September 2013. During the second half of 2014, NFDA conducted 10 certification seminars and conferred the CCO designation on 380 funeral and cremation professionals. – The National Funeral Directors Association (NFDA) Certified Crematory Operator (CCO) Program continues to lead the way as the profession’s cremation certification of choice. 380 funeral professionals earn certification during second half of 2014īrookfield, Wis. ![]()
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